2. General Obligations and Responsibilities of the User
3. User Account (Agents)
In order to access certain Services and restricted areas of the Site, the User may be required to provide some personal data (such as identification and contact details), during the registration process in order to create a User account at the Site (“User Account”). A valid e-mail address, to which the user has the right to legitimately access, must be provided, as well as any other information necessary to finalise the registration process. The information provided must be up to date, complete and accurate.The User is responsible for maintaining the confidentiality of their password. In case the User detects illicit use of their User Account, they must immediately communicate the occurrence to Oceânico Lusoirlandês. Notwithstanding, the User may be held liable by Oceânico Lusoirlandês or a third party for the illicit use of their User Account or password.
The User Account may only be used by a third party with consent from the account holder. The User takes responsibility for any damage or loss of profit caused by a third party’s illicit conduct while using the Site and the Services, and for the Contents they make available on the Site. In case Oceânico Belmar deactivates, or in any other way prevents the User from accessing their User Account, the User understands and accepts that they may be prevented from accessing certain restricted areas of the Site, their User Account details or any contents therein.
4. User Account - Properties Owners
If you are owner of a property in “Belmar Spa & Beach Resort”, in order to access certain Services and restricted areas of the Site, you may be required to provide some personal data (such as identification and contact details), during the registration process in order to create a User Account at the Site (“User Account”). A valid e-mail address, to which the User has the right to legitimately access, must be provided, as well as any other information necessary to finalise the registration process. The information provided must be up to date, complete and accurate. The User is responsible for maintaining the confidentiality of their password. In case the User detects illicit use of their User Account, they must immediately communicate the occurrence to Oceânico Lusoirlandês. Notwithstanding, the User may be held liable by Oceânico Lusoirlandês or a third party for the illicit use of their User Account or password. The User Account may only be used by a third party with consent from the account holder. The User takes responsibility for any damage or loss of profit caused by a third party’s illicit conduct while using the Site and the Services, and for the Contents they make available on the Site. In case Oceânico Lusoirlandês deactivates, or in any other way prevents the User from accessing their User Account, the User understands and accepts that they may be prevented from accessing certain restricted areas of the Site, their User Account details or any contents therein.
The property owner have the obligation to know any eventual extra costs attached to their reservation.
5. Rights and Obligations of Oceanico Lusoirlandês
6. Intellectual Property and Personality Rights - Ownership
The User may not, and may not allow any third parties to copy, modify, create a derivative work, reverse engineer, decompile, or, in any other way, try to extract the source code of the Software or any part of the Software, unless with express consent, or as foreseen by the applicable legislation, or if the User has been specifically authorized to do so, in writing, by Oceânico Lusoirlandês. Unless Oceânico Lusoirlandês has granted the User specific authorization, in writing, the User may not give (or sublicense) their rights to use the Software, neither may they grant their rights to use the Software as security nor, alternatively, transfer any part of their rights to use the Software.
7. Disclaimer of Warranties
The confidentiality of the personal information of our clients is fundamental and Oceânico Lusoirlandês is committed to protecting their privacy.
1. Collection and Handling of User Data
There are many circumstances in which we request personal data of a user (”User”) from the website www.belmarresort.com (“Site”), meaning information that will allow us to identify the user or their contact details (“Personal Data”): when you place a reservation, when you register on our Site, when you subscribe to our newsletter. Collected and handled personal data consists of information regarding name, e-mail address, gender, date of birth, address, telephone number, ID number and credit card details (for payment of reservations and stays).
Therefore, the entity responsible for the collection of Personal Data is:Oceânico Lusoirlandês – InvestimentosImobiliários e Turísticos S.A. (OceânicoLosuirlandês), a company with its registered office at “Amendoeira Golf Resort”,Morgado da Lameira, 8365-302 Alcantarilha, Portugal, registered in the Commercial Registry of Silves, under registration and taxpayer number 500 397 503, with a share capital of EUR 1.000.000,00.
2. Use and Purposes of the Handling of User Data
3. Access to Personal Data
Oceânico Lusoirlandês provides the means for Users to access their Personal Data. In case you want to access your Personal Data, you should contact Oceânico Lusoirlandês according to the terms set forth below.
4. Correction of Personal Data
5. Safety of User Data
In order to guarantee the safety of User Data and maximum confidentiality, we handle supplied information in a completely confidential manner, according to our internal safety and confidentiality policies and procedures. Oceânico Lusoirlandês is not responsible for the theft, destruction or dissemination of the User Data which may then circulate on the internet without any security, and may be visualized and/or utilized by non-authorized third-parties.
8. Contact and Rights of Withdrawal
C) Limitation of Liability
D) Booking Terms (Reservations)
When making a reservation, the User must fill in the respective form correctly, indicating, namely, the Services they want to use, name, arrival and departure dates, number of guests, type of accommodation required, method of payment and proof of prepayment, if applicable, special requests, if applicable (eg baby cot, extra bed, any special food requirements, eg vegetarian, etc.) The User is entirely responsible for the choices made and the information made available, which should be complete, accurate and up to date.
Confirmation of a booking is made through the Site in accordance with these booking terms, which the Customer must acknowledge and accept through the validation of a tick box for that purpose in the reservation form. Units featured are for illustrative purposes only. We do not guarantee the unit booked will be as in the brochure/website.
No pets are allowed in the Resort.
Reservations with half board – meals included in the half board will be breakfast and dinner.
Children – between 3 and 12 years old
Extra Bed | Sofa bed – Extra charge applies
Cot (with bedding) | High chair – Extra charge applies
Extra occupancy (children sharing parent´s bed) – Extra charge applies
Breakfast (when applicable) – Extra charge applies
Half board (when applicable) – Extra charge applies
Full board (when applicable) – Extra charge applies
For children under 3 years meals are free of charge
The Customer must pay the amount indicated in the reservation form as a pre-requisite to be able to use the contracted reservation. The payment of the reservation can be made by the Customer on the Site, at the moment of booking, using their credit card, or by bank transfer to the account specified.
At check-in, Costumer will be asked to present the credit card used to pay for the booking. Costumer will also be asked to sign the visa receipt slip. If the reservation and payment have been made by someone other than the Customer, we will then require a valid personal credit card, to be used solely as guarantee.
When reservations are made with the option of payment at the check-in desk of the resort, the Costumer will be informed that the credit card will only be used to guarantee such reservation. Payment can be made at the resort’s check-in desk, using the same credit card, any other acceptable payment card, cash or Portuguese bank check.
Standard Bookings – a booking deposit of 20% of the total cost is required to confirm the booking. The balance of 80% can be paid before arrival or at check-in.
When payment of the remaining balance is made at the resort’s check-in desk, client can use the same credit card used to pay for the deposit, any other acceptable payment card, cash or Portuguese bank check.
Non Refundable Booking – Full payment is required in order to confirm the booking
Groups (4 or more accommodation units) & Package Bookings – A booking deposit of 20% of the total cost is required to confirm the booking. The balance of 80% must be paid at least 14 days prior to arrival.
At check-in guests will be requested to leave a security deposit of € 250 per property to cover any damage to the property during their stay.
Accepted methods of payment: Credit Card (Visa/Mastercard/American Express), bank transfer, cash or Portuguese check. All bank transfer costs must be supported by guests
Once the deposit has been taken and the booking is confirmed there will be no alteration to price, except if additional services are requested by the guest, including but not limited to: additional transfers, golf rounds, spa treatments, etc.
3. Cancellation & No Show
The cancellation of any reservation made through the Site must always be in writing to the e-mail address email@example.com, and will only be considered valid upon acceptance also in writing.
Standard Bookings: In case of booking cancellations made up to 7 days prior to arrival date, the deposit will be fully refundable. In case of cancellations made less than 7 days before the arrival date, or no show, the deposit will not be refundable.
Any changes made less than 7 days before the arrival date, Belmar Spa & Beach Resort reserves the right to charge the total amount of the initial booking.
Non Refundable Bookings: Changes are not allowed. In case of cancellation or no show the total amount of the initial reservation will be charged.
Groups (4 or more accommodation units) & Package Bookings – In case of a booking cancellations made up to 30 days prior to arrival the deposit will be fully refundable. In case of cancellations made between 29 and 14 days prior to arrival the deposit will not be refundable. In case of a booking cancelled less than 14 days prior to arrival, or a no show, the full cost of the booking will be charged. No refund will be made if guests vacating the accommodation unit prior to the expiry of the booking period.
Except if explicitly referred to otherwise, the taxes legally owed (including, namely, Value Added Tax) will be included in the reservation price, being charged by Oceânico Lusoirlandês to the Customer at the current legal rate on the date of the booking, based on the contracted services.
E) General Provisions
2. Exercising Rights
The property owner have the obligation to know any eventual extra costs attached to their reservation.
Any notices, communications and complaints from the User must be sent, preferably, to the e-mail address [firstname.lastname@example.org].
6. Applicable Laws And Jurisdiction